How to change or add a phone number?

You can add one or more phone numbers to your okidoki account. A number can be used in multiple accounts.

How to add a phone number

  1. Open “Settings” → “Profile”.
  2. Under “Phone numbers”, click “Add number”.
  3. Enter the phone number in the window that opens and click “Get code”.
  4. Enter the six-digit code from the SMS. Verification starts automatically once you enter all six digits. You can also start it with the “Continue” button.

After successful verification, the number appears in your account’s phone list.

How to replace a number in ads

First add and verify the number you want to use. Your account must have at least two numbers.

  1. Click “Replace” next to the old number used in your ads.
  2. In the window that opens, select another number already added to your account.
  3. Click “Replace”.

The selected number replaces the old number in every ad that used the old number. The old number remains in your account.

How to remove a phone number

Open “Settings” → “Profile” and find “Phone numbers”.

  • If the number is not used in any ads, click “Remove” next to it, then “Confirm” in the confirmation window.
  • If the number is used in ads, click “Remove”, select a replacement number in the window that opens, and click “Remove”. The ads will use the selected number, and the old number will be removed from your account.

You cannot remove the last phone number. To replace it, first add and verify a new number.

If the SMS does not arrive

  • Check the number you entered and the displayed country code.
  • Wait for the on-screen countdown to finish, then click “Send new code”. If the system reports too many attempts, try again later.
  • Make sure your SIM card and device can receive SMS messages. If needed, ask your operator whether service messages are restricted.
  • If the problem persists, contact us.

Have questions or suggestions?
Contact us.

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